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BASIC DEVICE CONNECTION TROUBLESHOOTING GUIDE
When a GPS tracking device is not showing data or appearing offline, use the following steps to perform basic troubleshooting. This can help identify and resolve common connection issues quickly. 1. ✅ Confirm Device is Powered and Installed Correctly ...Why Are My Trips Not Showing?
Why Are My Trips Not Showing? Summary: "Trips" are generated when there is an ignition on and then off and an asset moves from point A to point B. When viewing the Trips page, you should see a list of trips in the Trips Panel. If your Trips page is ...Device quarantined, fair use policy quota exceeded - why do I see this message?
Summary. Something isn’t quite right — your device is sending an excessive amount of data. To protect system performance, we have temporarily quarantined your device. At 00:00 UTC (midnight), the daily quota resets and we will resume saving your ...Howen dashcam/mult channel video device
You can connect to the device hotspot then configure the device according to your preference. Ensure the device is set to H protocol and the following settings Gps data server ::: Server : data.gpsiot.net port : 8933 Media server details ::: Ftp ...Teltonika DualCam Configuration (FMC650)
FMC650 DualCam Configuration (!) Required firmware version - 03.00.14.Rev.114. Firmware errata. Firmware download for FMX125/FMX225/FMC650 Link: Firmware Password: 3RpOAf96 It is necessary to change Data Protocol to Codec 8 Extended In RS232 \ RS485 ...
Popular Articles
Upload your logo
Login to the app and click the ADMIN then RESELLER SETTINGS. Under BRANDING SETTINGS, Click on the small edit icon on your right. Click on the UPLOAD LOGO Button under change logo. We recommend a transparent PNG logo measuring 512 by 512px. (you can ...Creating a new account
To get started as a new user, request for a free 30-day trial by: Visit https://www.whitelabeltracking.com/free-trial/ You will be asked to fill in a form Enter your details and click the GET 30-DAY FREE TRIAL button. After a few seconds check your ...Zones
There are different types of zones, which have different uses (Zones are also known as geo-zones or geo-fences) Depending on the zone type, they can be created as circles, polygons, lines or points The following zones exist Locations No Go Keep In ...Change page title
In this article we will be adjusting the page title text (please refer to favicon article if you wish to change the image) Click on ADMIN Click on RESELLER SETTINGS. Scroll down to the PAGE TITLE section, and click on the small edit icon on the right ...Change theme
To complete the rebranding of the web-app, you can pick one of our many standard themes colors. Or contact us if you would like something a little more custom. Click on ADMIN then RESELLER SETTINGS. Under THEME SETTINGS, click on the Edit icon on ...