Related Articles
Assigning asset and Simcard to a device
In order to assign an asset to a device, click on admin> client> devices and select the required device then assign/set the asset and the SIM card for the device.
Device quarantined, fair use policy quota exceeded - why do I see this message?
Summary. Something isn’t quite right — your device is sending an excessive amount of data. To protect system performance, we have temporarily quarantined your device. At 00:00 UTC (midnight), the daily quota resets and we will resume saving your ...
Add devices using the batch import
Guide to using the Batch Import You can choose to upload a batch of devices at once to your client account lather than use the Add Asset Wizard which done one device after the other. Preliminaries a. Group all your devices according to client ...
Sharing a device
You can share a device across multiple clients click on admin> client> devices and edit the device you need to share. select share select the reseller and the client to where you need the device to be shared to give the asset name to be dsplayed on ...
BASIC DEVICE CONNECTION TROUBLESHOOTING GUIDE
When a GPS tracking device is not showing data or appearing offline, use the following steps to perform basic troubleshooting. This can help identify and resolve common connection issues quickly. 1. ✅ Confirm Device is Powered and Installed Correctly ...