Use your own domain name

Use your own domain name

NotesFree Trial accounts cannot change the domain name

Custom Domain Setup for Your Tracking Platform

To use your own custom domain with our tracking platform, follow the steps below. Once your domain is set up, contact us to issue your HTTPS certificate — we’ll take care of the switch and notify you when it’s live.
 

Step 1. Create your domain name

Most users prefer using a subdomain of their existing website domain.

Example:

If your company domain is mydomain.com, then typical subdomains for the tracking platform could be:
  • app.mydomain.com
  • tracking.mydomain.com
​
Other Popular Options:
Here are some subdomain ideas commonly used for the tracking portal:
  • platform.mydomain.com
  • portal.mydomain.com
  • dashboard.mydomain.com
  • track.mydomain.com
  • tracker.mydomain.com
  • login.mydomain.com
  • fleet.mydomain.com
  • iot.mydomain.com
  • assets.mydomain.com
  • devices.mydomain.com
  • vehicles.mydomain.com
  • gps.mydomain.com
  • mytracker.mydomain.com
  • go.mydomain.com
  • locate.mydomain.com
Choose a name that fits your brand and purpose.

Step 2: Create a CNAME Record


You now need to point your chosen subdomain to our platform.
Instructions:

  1. Log in to your domain registrar (e.g. GoDaddy, 123-reg, Namecheap).

  2. Navigate to the DNS Settings (sometimes called Advanced DNS, Manage DNS, Records, etc).

  3. Add a CNAME Record with the following details:


Field
Value
Name / Host
login (or your chosen subdomain)
Type
CNAME
Value / Points to
web.gpsiot.net

Example:

If your chosen subdomain is login.mydomain.com, the CNAME record should look like:

  • Host: login

  • Type: CNAME

  • Value: web.gpsiot.net


Here is an example using GO DADDY website:

 

Here is an example using 123-REG control panel:

 

 It may take a few minutes to a few hours for your domain changes to propagate (in rare cases, up to 24 hours).


Step 3. Tell us your domain name so we can create your HTTPS SSL certificate

Once your domain is correctly pointing to web.gpsiot.net, let us know so we can create your secure HTTPS certificate.

You can:

  • Respond to the welcome email that specifically asked for your custom domain details.

  • Or, create a support ticket with:

    • Your reseller name

    • The new custom domain
      (useful for Sub-Resellers setting up additional domains)


Step 4: Update Your Platform Settings

Step 4: Update Your Platform Settings

If this is your first custom domain, we will configure it for you and let you know when it's live.

If you're setting up an additional domain for a Sub-Reseller, follow these steps:

  1. Log in using your original platform URL.

  2. Go to:
    Admin > Sub Reseller > Reseller Settings  > Branding

  3. Click the Edit icon (top-right).

  4. In the Custom URL field, enter your new domain (e.g. login.mydomain.com).

  5. Click Update to save.





 


You’re Done!

Once everything is set:

  • Visit your new domain (e.g. https://login.mydomain.com)

  • Log in using your usual credentials.


Need Help?

If you experience any issues during setup, don’t hesitate to get in touch with us 



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