Use your own domain name

Use your own domain name

note: free trial accounts cannot change the domain name

Once you have configured your domain name, contact us to create your HTTPS certificate - once this is created you can proceed to update your account

Step 1. Create your domain name


First you need to decide which domain name to use, you can use a full domain name or sub domain name

An example of a full domain name might be:


Some common examples of a sub domain names we see used are:

  • tracking.mydomain.com
  • login.mydomain.com
  • app.mydomain.com
  • fleet.mydomain.com

 

Once you have decided on your domain name, you will need to login to your domain registrar control panel (i.e. Go Daddy, 123-reg etc)
If you do not have access to this, please contact the person who registered your domain name, or buy a new one

 

Next, you need to create a CNAME record for your domain/subdomain and point it to web.gpsiot.net

Depending on your domain registrar, the process of adding the CNAME will vary, you should look for DNS SETTINGS, ADVANCED DNS SETTINGS, ADD NEW RECORD etc.

There are usually 3 things to enter

1. domain/subdomain, in this example we will enter: LOGIN

2. Pick CNAME as record type

3. Enter web.gpsiot.net as the DESTINATION

 

Here is an example using GO DADDY:

 

Here is an example using 123-REG

 

Usually it takes a few minutes for the domain to propagate/be active, but it could take upto 24 hours, we can only create your SSL certficate if its correctly pointed to us (see step 2)



Step 2. Tell us your domain name so we can create your HTTPS SSL certificate

Create a support ticket and tell us your reseller name and new domain name and we'll let you know when your HTTPS certficate is ready.

Step 3. Update your account with your new domain name

Once we have created your HTTPS certificate, you then need to update your ADMIN/RESELLER/CUSTOM URL

1. Login to the app and click ADMIN then RESELLER SETTINGS

 

3. In the right hand pane, you will see custom URL, click the EDIT icon in top right
Input your new domain/subdomain in the CUSTOM URL field i.e. login.mydomain.com
Click the UPDATE BUTTON in the top right to save your changes



Now, visit your domain name (i.e. login.mydomain.com)
If you encounter any issues please get in touch.



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