Use your own domain name

Use your own domain name

Notesnote: free trial accounts cannot change the domain name

Warning
Once you have configured your domain name, contact us to create your HTTPS certificate - once this is created you can proceed to update your account

Step 1. Create your domain name


First you need to decide which domain name to use, you can use a main/root domain or sub domain name

An example of a main/root domain name might be:


Some common examples of a sub domain names we see used are:

  • tracking.mydomain.com
  • login.mydomain.com
  • app.mydomain.com
  • fleet.mydomain.com

 

Once you have decided on your domain name, you will need to login to your domain registrar control panel (i.e. Go Daddy, 123-reg etc)
If you do not have access to this, please contact the person who registered your domain name, or buy a new one

 

In this example, assuming we own mydomain.com, we are going to setup a sub domain called: 
  • login.mydomain.com

We need to create a CNAME record for this subdomain and point it to web.gpsiot.net

Depending on your domain registrar, the process of adding the CNAME will vary, you should look for DNS SETTINGS, ADVANCED DNS SETTINGS, ADD NEW RECORD etc.

There are usually 3 things to enter

1. subdomain, in this example we will enter: LOGIN

2. Pick CNAME as record type

3. Enter web.gpsiot.net as the DESTINATION

 

Here is an example using GO DADDY:

 

Here is an example using 123-REG

 

Usually it takes a few minutes for the domain to propagate/be active, but it could take upto 24 hours, we can only create your SSL certficate if its correctly pointed to us (see step 2)



Step 2. Tell us your domain name so we can create your HTTPS SSL certificate

Create a support ticket and tell us your reseller name and new domain name and we'll let you know when your HTTPS certficate is ready.

Step 3. Update your account with your new domain name

Once we have created your HTTPS certificate, you then need to update your CUSTOM URL in Reseller Settings

1. Login to the platform using your the URL you have previously been using, goto ADMIN > RESELLER SETTINGS > BRANDING



 

3. In the right hand pane, click the EDIT icon in top right
Input your new domain/subdomain in the CUSTOM URL field i.e. login.mydomain.com
Click the UPDATE BUTTON in the top right to save your changes



Now, visit your new domain name https://login.mydomain.com, and login with your normal credentials
​

If you encounter any issues please get in touch.



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