Managing Sub Resellers

Managing Sub Resellers

When adding a Sub Resellers, there is no DEFAULT CLIENT available. therefore you must follow this order when adding a new Sub Resellers

1. Add the new Sub Resellers

2. Add a CLIENT inside this Sub Resellers

3. Add a Sub Resellers USER, and set the DEFAULT CLIENT to what you created in step 2
If you fail to assign a DEFAULT CLIENT, the app will not work correctly.

 

To access the Sub Resellers section, login to your account as a reseller.

  • Click on ADMIN, and then navigate to Managing Sub Resellers on the left panel
  • Click on the new Sub Reseller button on your top right corner window to add a new Sub Reseller

  • A new window will open for you to enter reseller credentials as follows:)
    • Reseller Name
    • Custom URL (this can be a fake URL until you set one up)
    • Help URL(Optional)
    • Select Language
       
  • Click on Manage Sub Reseller on left hand panel, you will see the new Sub Reseller-ID has been assigned
    You can use this ID as the sub domain i.e 1234.whitelabeltracking.com as the custom URL (change 1234 for your ID)
    Enter this URL in the custom URL section when editing the Sub Reseller, then upload logo etc, and visit the URL to confirm its all working.


Other mini reseller management is done within the same section as above:

  • You can edit the reseller row by clicking on the OPTIONS button and select EDIT to edit the row.
  • Also deleting the entire reseller by clicking on the OPTIONS button then select DELETE option.
  • Finally you can set as inactive by clicking on the OPTIONS button then select SET INACTIVE.

    • Related Articles

    • Managing Clients

      Click on ADMIN, and then navigate to CLIENTS LIST Click on the NEW CLIENT button to add new client or company, top right corner. Add CLIENT NAME and and select roles applicable to the client When done, click on the check icon to save the changes. You ...
    • Adding my own custom links

      You can add your own custom links to our platform which appear under the user preferences drop down     You can add the following links 1) Help & Support  2) Custom Reseller Links 3) Custom Client Links   Help & Support link There is a dedicated HELP ...
    • Send SMS/GPRS Commands

      This article shows you how to save and send Device commands Go to ADMIN   Scroll to HARDWARE SMS/HARDWARE GPRS COMMANDS in the middle sub-menu On the Left go to hardware, Save the command and its description and check the box Show on Asset Info From ...
    • Use your own domain name

      note: free trial accounts cannot change the domain name Once you have configured your domain name, contact us to create your HTTPS certificate - once this is created you can proceed to update your account Step 1. Create your domain name First you ...
    • Configure Inputs, Outputs & Sensors

      This article gives an overview of how to configure different types of inputs output and sensors You may want to create a fuel or temperature sensor mapping, add an engine cut off output, or map an input like door open close   First you must add the ...